Privacy Policy Your Data Protection Rights

1. Introduction

Dex Markets Pro ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our trading platform.

We comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

2. Information We Collect

Personal Information

• Full name, date of birth, and nationality
• Contact information (email, phone, address)
• Government-issued identification documents
• Proof of address documents
• Tax identification numbers

Financial Information

• Bank account details
• Payment card information
• Transaction history
• Source of funds documentation

Technical Information

• IP address and device information
• Browser type and version
• Operating system
• Usage data and analytics
• Cookies and similar technologies

3. How We Use Your Information

We use your information for:

• Account creation and verification
• Providing trading services
• Processing deposits and withdrawals
• Compliance with legal obligations
• Fraud prevention and security
• Customer support
• Platform improvements
• Marketing communications (with consent)

4. Legal Basis for Processing

We process your personal data based on:

• Contractual necessity: To provide our services
• Legal obligation: For regulatory compliance
• Legitimate interests: For fraud prevention and security
• Consent: For marketing communications

5. Data Sharing and Disclosure

We may share your information with:

Service Providers

• Payment processors
• Cloud hosting providers
• Customer support platforms
• Marketing service providers

Legal Requirements

• Regulatory authorities
• Law enforcement agencies
• Courts and legal proceedings

Business Transfers

In case of merger, acquisition, or sale of assets, your information may be transferred to the new entity.

6. International Data Transfers

Your information may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place, including:

• Standard contractual clauses
• Adequacy decisions
• Other approved transfer mechanisms

7. Data Security

We implement robust security measures including:

• 256-bit SSL encryption
• Secure data centers
• Regular security audits
• Access controls and authentication
• Data encryption at rest and in transit
• Regular staff training

8. Data Retention

We retain your personal data:

• While your account is active
• For 5 years after account closure (for regulatory compliance)
• As required by applicable laws
• For legitimate business purposes

We regularly review our retention periods to ensure compliance.

9. Your Rights

Under GDPR and other regulations, you have the right to:

• Access: Request copies of your personal data
• Rectification: Correct inaccurate information
• Erasure: Request deletion of your data
• Restriction: Limit processing of your data
• Portability: Receive your data in a structured format
• Objection: Object to certain processing activities
• Withdraw consent: Withdraw previously given consent

To exercise these rights, contact our Data Protection Officer at support@dexmarketspro.com

10. Cookies and Tracking

We use cookies to:

• Remember your preferences
• Secure your session
• Analyze platform usage
• Improve user experience

You can control cookies through your browser settings. However, disabling certain cookies may affect platform functionality.

11. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete it immediately.

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or platform notification. The "Last Updated" date at the top indicates when revisions were made.

13. Contact Information

For privacy-related inquiries: